Subject: New Reply Received - follow up regarding my refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Dec 2021 14:05:15 +0000

Hi Sarah Awad,  The customer has responded to the ticket.  follow up regarding my refund  Ticket comment <div>hi can you process it again? how come it was rejected? i need the refund as soon as possible<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br>
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<div>On Wednesday, December 22, 2021, 16:27, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Dear,<br>
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<div>Thank you for reaching out to us.</div>
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<br>We apologize for the inconvenience that has happened.</div>
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<br>Regarding the order:</div>
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<div dir="ltr">Please note that the refund has been processed successfully from our side , however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 14-28 days.</div>
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<div>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3609686