Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Dec 2021 10:32:17 +0000

Hi Sarah Awad,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Hi! Your return request RP1214211000111. has been successfully picked up. We will keep you posted on your refund. Click to give feedback https://www.fareye.co/customer-interaction.html?HkYfstu9eCwRgw1fdSdwfw==#/ Stay Happy!

I received only one item refund 
Why My other item refund  is not processed till now https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3631760