Subject: LiveChat: Daily Summary for Monday, January 30th
From: LiveChat <[email-masked]>
To: [email-masked]
Date: Tue, 31 Jan 2023 04:59:59 +0000

Summary for Monday, January 30th

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Chats

Visitor satisfaction

Missed opportunities

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26 ratings

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245

:-) 85%

:-( 15%

1

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Chats

Missed opportunities

There were 245 chats with visitors

Mohammed Obiedo – 105 chats
Nansy Saeed – 66 chats
Kinan – 13 chats

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Nice job, your customers seem to be happy! 85% of ratings are good.

1 person left the queue before starting a chat.

Be available to your visitors. Also, think about adding more agents

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