Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 May 2021 05:54:46 +0000

Hi Wael amir,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/bse3QGp4LCJ330BaRjquUw~~/AALN9wA~/RgRihIoiPVcDc3BjQgpgnKJWo2APk9GfUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All, <br>
<br>
Well noted and received. We will do our best to have this order delivered at the earliest convenience.<br>
<br>
Best regards,<br>
 
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<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>18/5/2021 9:44 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2557870] - Click &amp; Collect<br>
 
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<div>Hi Team,<br>
<br>
<span style="font-size:14px">Problem Statement: Late Delivery</span><br>
<span style="font-size:14px">Order Date :May 2, 2021</span><br>
<span style="font-size:14px">Order ID: 6304189419</span><br>
<span style="font-size:14px">Tracking ID: SD001910325</span><br>
<span style="font-size:14px">Assistance Required: Need Urgent Delivery</span><br>
<span style="font-size:14px">Issue Description: The order was shipped from our side on 5/4/21    but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.</span><br>
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<span style="font-size:14px">Regards,</span><br>
<span dir="ltr" style="font-size:14px">wael</span>
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<blockquote class="freshdesk_quote">On Sun, 16 May at 9:00 AM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="rtl" style="text-align:right"><span class="separator">مرحبا عبد العزيز،</span></div>

<div style="text-align:right"><span class="separator">شكرا لتواصلك معنا.</span></div>

<div style="text-align:right"><span class="separator">نحن آسفون حقًا إذا استغرقنا وقتًا أطول من المعتاد للعودة إليك.</span></div>
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<div style="text-align:right"><span class="separator">يعمل فريقنا على حل مشكلتك ، وسنقوم بالرد عليك في أقرب وقت ممكن.</span></div>
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<div style="text-align:right"><span class="separator"> </span></div>
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<div style="text-align:right"><span class="separator">اصدقائك</span></div>
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<div style="text-align:right"><span class="separator">فريق الدعم</span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/wPrBg9CXXpiVCd9CrwXTSA~~/AALN9wA~/RgRihIoiPlcDc3BjQgpgnKJWo2APk9GfUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2557870