Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 17 May 2021 09:58:57 +0000

Hi Wael amir,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/WJCGRbFnBu-PE3iP5PyrEA~~/AALN9wA~/RgRig3HcPVcDc3BjQgpgnFw-omAPk6eMUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear All,<br>
 <br>
Unfortunately, We cannot proceed with the delivery because the order has been set to be returned to your warehouse. <br>
<br>
Best regards, <br>
 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>17/5/2021 10:00 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2483258] - Returns<br>
 
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<div dir="ltr">Hi Team,<br>
Any update?<br>
Problem Statement: Need Urgent Delivery<br>
Order Date : Apr 24, 2021<br>
Order ID: 6300550492<br>
Tracking ID: SD001776337<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 4/25/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.<br>
<br>
Regards,</div>

<div dir="ltr">Elharith</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">في السبت, 15 مايو في 11:44 AM <span class="separator">, Max &lt;[email-masked]&gt; كتب: </span>

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<div dir="ltr"><span class="separator">Hi Team,<br>
Any update?<br>
Problem Statement: Need Urgent Delivery <br>
Order Date : Apr 24, 2021<br>
Order ID: 6300550492<br>
Tracking ID: SD001776337</span></div>

<div dir="ltr"><span class="separator">Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 4/25/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.<br>
<br>
Regards,</span></div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">في الأثنين, 10 مايو في 11:01 AM <span class="separator">, Max &lt;[email-masked]&gt; كتب: </span></span>

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<div dir="ltr"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Problem Statement: ​Need Urgent Delivery <br>
Order Date : Apr 24, 2021<br>
Order ID: 6300550492<br>
Tracking ID: SD001776337</span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 4/25/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.<br>
<br>
Regards,</span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">wael</span></span></div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator">في الأحد, 9 مايو في 2:29 PM <span class="separator">, Max &lt;[email-masked]&gt; كتب: </span></span></span>

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<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">مرحبا احمد,</span></span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</span></span></span></div>

<div> </div>

<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</span></span></span></div>

<div dir="rtl"> </div>

<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">يرجى تزويدنا بمعلومات عن العنوان لكي يتم تحديثها (رقم الهاتف-رقم المنزل-الحي-الشارع-المدينة) و تتم خدمتك على اكمل وجه.</span></span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span></span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">نحن نقدر صبرك.</span></span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">أصدقائك,</span></span></span></div>

<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">فريق الدعم.</span></span></span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/7jdS7qKAm0VzZknqZDZVdw~~/AALN9wA~/RgRig3HcPlcDc3BjQgpgnFw-omAPk6eMUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2483258