Subject: Ticket Assigned - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 17 May 2021 07:41:02 +0000

Hi Wael amir,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Hi, 

I’m trying to return one item from my last order but cannot do so as my order has yet been tagged “Collected” despite receiving it for a week.
Can you help me please https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2585166