Subject: New Reply Received - Refund Problem
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 15 May 2021 11:09:21 +0000

Hi Wael amir,  The customer has responded to the ticket.  Refund Problem  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<span style='font-family:"Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif;font-size:14px;background-color:rgb(255, 255, 255);display:inline !important'>Please find attached the return
 slip the courier handed to me.</span><br>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, May 15, 2021 11:41 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2414429] - Refund Problem
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<div dir="ltr">Hi Matta,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for the delay in processing of your return however, we request you to please share with us the tracking number or the return slip which the courier may have handed over to you at the time of collecting the items from you so that we can
 further investigate this and help you receive your refund asap.</div>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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<div>Note: Case will automatically close if no response received within 24 hours</div>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043220620360'>Matta Nasry - The Return Slip.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2414429