Subject: Ticket Assigned - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 15 May 2021 08:36:09 +0000

Hi Wael amir,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery الطلب رقم 6301424846
رفض المندوب توصيله من دون رقم الهوية وبلغته اني مو حابة اشارك الهوية واكتفي برقم الطلب ورقم التتبع ، تم ارجاع الشحنة لكن وصلتني رساله انه تم التوصيل ! 
اتمنى اتخاذ اجراء واطالب باسترداد المبلغ

The order number i just mentioned was refused to be delivered by the courier since I didn’t share my ID number which I don’t see a point to share it as long as it’s local shipment and there is no customs for it however shipment was not delivered but i got an SMS informing me that shipment was delivered to me
Please assist to sort the matter out and refund the amount to my bank ASAP https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2478918