Subject: New Reply Received - Re:
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 18 May 2021 14:19:25 +0000

Hi Wael amir,  The customer has responded to the ticket.  Re:   Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/i77Jy1ypbMm2PUXzyoKqpA~~/AALN9wA~/RgRihQBkPVcDc3BjQgpgnOTMo2AWahjrUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear All, <br>
<br>
Well noted and received. We will do our best to have this order delivered at the earliest convenience.<br>
<br>
Best regards,<br>
 
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<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>18/5/2021 10:45 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2496348] - Re:<br>
 
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<div>Hi Team,<br>
<br>
<span style="font-size:14px">Problem Statement: Late Delivery</span><br>
<span style="font-size:14px">Order Date : Apr 30, 2021</span><br>
<span style="font-size:14px">Order ID: 6303083811</span><br>
<span style="font-size:14px">Tracking ID: SD001864019</span><br>
<span style="font-size:14px">Assistance Required: Need Urgent Delivery</span><br>
<span style="font-size:14px">Issue Description: The order was shipped from our side on 5/1/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.</span><br>
<br>
<span style="font-size:14px">Regards,</span><br>
<span dir="ltr" style="font-size:14px">wael</span>
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<blockquote class="freshdesk_quote">On Sat, 15 May at 10:33 AM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div><span class="separator">Hi Team,<br>
<br>
<span style="font-size:14px">Problem Statement: Late Delivery</span><br>
<span style="font-size:14px">Order Date : Apr 30, 2021</span><br>
<span style="font-size:14px">Order ID: 6303083811</span><br>
<span style="font-size:14px">Tracking ID: SD001864019</span><br>
<span style="font-size:14px">Assistance Required: Need Urgent Delivery</span><br>
<span style="font-size:14px">Issue Description: The order was shipped from our side on 5/1/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.</span><br>
<br>
<span style="font-size:14px">Regards,</span><br>
<span dir="ltr" style="font-size:14px">wael</span> </span></div>

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<span class="separator">On Sat, 8 May at 1:57 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span></span>

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<div dir="ltr"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late Delivery<br>
Order Date : Apr 30, 2021<br>
Order ID: 6303083811<br>
Tracking ID: SD001864019<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on <span dir="ltr" style="white-space:pre">​</span>5/1/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.<br>
<br>
Regards,</span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">wael </span></span></div>

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<span class="separator"><span class="separator">On Wed, 5 May at 4:41 PM <span class="separator">, Crackling Popsicle &lt;[email-masked]&gt; wrote: </span></span></span>

<div style="direction:rtl"><span class="separator"><span class="separator"><span class="separator">الطائف حي الوسام </span></span></span></div>
<span class="separator"><span class="separator"><span class="separator"> </span></span></span>

<div style="direction:rtl"><span class="separator"><span class="separator"><span class="separator">٠٥٩١٢١٨٩٨٩</span></span></span></div>
<span class="separator"><span class="separator"><span class="separator"> </span></span></span>

<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">أُرسلت من الـ iPhone</span></span></span></div>
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<span class="separator"><span class="separator"><span class="separator">في ٠٤‏/٠٥‏/٢٠٢١ الساعة ٨:٥٧ م، كتب/كتبت ‏Max ‏&lt;[email-masked]&gt;:</span></span></span><br>
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<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">مرحبا زينه ،</span></span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">شكرا لتواصلك معنا.</span></span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">تقبلي كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.</span></span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">يرجى تزويدنا برقم الهاتف والعنوان كاملاً ( رقم المنزل- اسم الشارع- الحي- المدينة)  لكي يتم تحديثها مغ فريق الشحن لايصال الطلب رقم 6303083811.</span></span></span></div>

<div><span class="separator"><span class="separator"><span class="separator">.</span></span></span></div>

<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">شكرا لتعاونكم وتفهمكم معنا.</span></span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">لا تترددي في التواصل معنا في حال وجود أي إستفسارات أخرى.</span></span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">أصدقائك,</span></span></span></div>

<div dir="rtl"><span class="separator"><span class="separator"><span class="separator">فريق الدعم. </span></span></span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/b8fWXu38VvHtTPJePWlNOQ~~/AALN9wA~/RgRihQBkPlcDc3BjQgpgnOTMo2AWahjrUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2496348