Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 May 2021 13:11:01 +0000

Hi Wael amir,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/3rGbCDEIyvffD_Coe9DEOw~~/AALN9wA~/RgRihPBaPVcDc3BjQgpgotq8o2DNpu1rUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All, <br>
<br>
Kindly be advised that the order has been delivered to the customer whose contact number is 966505808601 at the same address indicated on the order. <br>
<br>
Best regards, 
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<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>18/5/2021 1:23 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2557884] - Delivery<br>
 
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<div>Hi Team,<br>
<br>
<span style="font-size:14px">Problem Statement: Need POD</span><br>
<span style="font-size:14px">Order Date : May 2, 2021</span><br>
<span style="font-size:14px">Order ID: 6304084047</span><br>
<span style="font-size:14px">Tracking ID: SD001900181</span><br>
<span style="font-size:14px">Assistance Required: Need Urgent POD</span><br>
<span style="font-size:14px">Issue Description: The order was shipped from our side on 5/3/21  and as per shipa website the order delivered to customer on   5/7/21 , But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID.</span><br>
<br>
<span style="font-size:14px">Regards,</span><br>
<span style="font-size:14px">wael</span><br>
<br>
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<blockquote class="freshdesk_quote">On Thu, 13 May at 4:20 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Need POD<br>
Order Date : May 2, 2021<br>
Order ID: 6304084047<br>
Tracking ID: SD001900181<br>
Assistance Required: Need Urgent POD<br>
Issue Description: The order was shipped from our side on 5/3/21  and as per shipa website the order delivered to customer on <span dir="ltr" style="white-space:pre">  </span>5/7/21 , But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID.<br>
<br>
Regards,</span></div>

<div dir="ltr"><span class="separator">wael</span></div>

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<span class="separator">On Tue, 11 May at 11:58 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span></span>

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<div dir="rtl"><span class="separator"><span class="separator">مرحبا تهانى،</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">شكرا لتواصلك معنا.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">تقبلى كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">لقد تم رفع طلبك للجهة المعنية لتوصيل الطلب في أسرع وقت ممكن. وسيتم التواصل معكم في حال وجود أي معلومات جديدة.</span></span></div>

<div dir="rtl"><span class="separator"><span class="separator">شكرا لتعاونكم وتفهمكم معنا.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">لا تترددى في التواصل معنا في حال وجود أي إستفسارات أخرى.</span></span></div>

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<div dir="rtl"><span class="separator"><span class="separator">أصدقائك</span></span></div>

<div dir="rtl"><span class="separator"><span class="separator">فريق الدعم</span></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2557884