Subject: Email was not delivered to [email-masked]
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 28 Apr 2021 11:04:39 +0000

Hi Wael amir,  
  The following message composed by you on ticket 2354175 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement:  WWD DAMAGED ITEM Order Date : Mar 29, 2021 Order ID: 6289841071 Tracking ID: 16258916289841071 Item ID:  162010620 - - Giggles Brooklyn Wardrobe with 2-Drawers Assistance Required: Damaged Item Recieved Issue Description: Customer emailed us informing that he received the item on  4/4/21 but the item which they recieved is damaged, customer also provided us the picture of damaged item. Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.  Regards, wael