Subject: New Reply Received - Delay in Return Process/ # 9636526266
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Mon, 26 Apr 2021 07:31:20 +0000

Hi Wael amir,  The customer has responded to the ticket.  Delay in Return Process/ # 9636526266  Ticket comment <div dir="auto"><div dir="ltr">Dear shoemart team,<div><br></div>
<div>I received a msg from you on April 12 saying:</div>
<div dir="auto">We received your return request for order 9636526266 Glittery Stiletto Heeled Shoes... +1item(s). Our delivery partner will pick up your return in 2-5 days.<br>
</div>
<div dir="auto"><br></div>
<div dir="auto">BUT NOBODY CONTACTED ME!!!!! until.now still nothing has done, pls solve this issue with the delivery co. ASAP.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks</div>
</div></div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 5 Apr 2021 at 10:56, Shoemart &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi  El Assi,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">
<div><br></div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr">We sincerely apologize for any inconvenience caused,</div>
<div dir="ltr">Please fill out the form that was sent to you in the email so that the shipping company can contact you<br>
</div>
<div>We appreciate your patience.</div>
<div><br></div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div>
</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2350589