Subject: New Reply Received - need escalation
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Sun, 25 Apr 2021 13:44:35 +0000

Hi Wael amir,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">Hello,<div dir="auto"><br></div>
<div dir="auto">It has been 3 days and I still have no update on my order.</div>
<div dir="auto"><br></div>
<div dir="auto">Please update me as soon as possible</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you</div>
<div dir="auto"><br></div>
<div dir="auto">Sam </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 22 Apr 2021, 13:15 Lifestyle, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sam,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for your patience.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We sincerely apologize for any inconvenience caused,<br><br>We have forwarded your order ID9650091150 to the concerned team and  we’ll do our best to sort this out quickly.<br><br>
</div>
<div dir="ltr">We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2434968