Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 24 Apr 2021 06:16:17 +0000

Hi Wael amir,  
  The following message composed by you on ticket 2404487 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team.  Problem Statement: update order status  Order Date :  Apr 5, 2021 Order ID: 6293134450 Tracking ID: 629313445023999991  Assistance Required: Mark the order as delivered.  Issue Description: The order has been delivered on  Apr 12, 2021  but it still showing in-progress on hybris. Kindly update the order status, so the customer will be able to issue return request easily.  Thank you for your help.  Regards, wael