Subject: Fwd: KSA Order Sequence
From: Shakeeb Arsalan <[email-masked]>
To: LM CS Team <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 23 Apr 2021 06:23:04 -0700 (MST)

Hi Team 

Pls note we have encountered an issue where our KSA order sequence has been exhausted and we have started receiving orders in 11 digit. Since RMS/WMS accepts only 10 digits order number, we had to regenerate the 10 digit order code against all the 11 digit order numbers (refer the attachment) and updated in our hybris and pushed to WMS for the fulfillment. 

If customer calls and gives the 11 digit order number to check the status, please get the corresponding 10 digit order from the attached sheet and check the status in cockpit as we will not be able to see the 11 digit order numbers in cockpit. 

Regards 
shakeeb