Subject: New Reply Received - Return 1000761107 for Order 6291619337
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 23 Apr 2021 07:12:34 +0000

Hi Wael amir,  The customer has responded to the ticket.  Return 1000761107 for Order 6291619337  Ticket comment <div dir="auto">Dear Friend,</div>
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<div style="background-color:rgba(0,0,0,0)!important;border-color:rgb(255,255,255)!important;color:rgb(255,255,255)!important" dir="auto">Actually I had one pending request and then I requested another return, so instead of sending two separate packages I have sent all together in one shipment under this <span style="font-family:Helvetica,Arial,sans-serif;font-size:1rem;word-spacing:1px;border-color:rgb(32,32,32);color:rgb(32,32,32)">return </span><span style="font-family:Helvetica,Arial,sans-serif;font-size:1rem;word-spacing:1px;border-color:rgb(0,185,229);color:rgb(0,185,229)">1000761107</span><span style="font-family:Helvetica,Arial,sans-serif;font-size:1rem;word-spacing:1px;border-color:rgb(32,32,32);color:rgb(32,32,32)"> for order </span><span style="font-family:Helvetica,Arial,sans-serif;font-size:1rem;word-spacing:1px;border-color:rgb(0,185,229);color:rgb(0,185,229)">6291619337 </span><span style="font-size:1rem;word-spacing:1px;border-color:rgb(15,98,131)!important;color:rgb(17,120,155)!important;background-color:rgba(0,0,0,0)!important"><font style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(0,0,0);color:rgb(0,0,0)">for which I received, but </font></span>for order 6295058759 have not received confirmation yet all though it was sent along order 6291619337. The courier didn’t give me any slip or AWB number.</div>
<div style="background-color:rgba(0,0,0,0);border-color:rgb(255,255,255)" dir="auto">Please see what you do from your end.</div>
<div style="background-color:rgba(0,0,0,0);border-color:rgb(255,255,255)" dir="auto">Thank you for addressing my issue.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Apr 23, 2021 at 8:36 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Malvin.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the delay in processing of your return however, we request you to please share with us the tracking number or the return slip which the courier may have handed over to you at the time of collecting the items from you so that we can further investigate this and help you receive your refund asap.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We are looking forward to hear from you soon. Thank you for your help!</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Your Friends,</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>The Support Team</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Note: Case will automatically close if no response received within 24 hours</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2405569