Subject: New Reply Received - Re: عذرًا، اضطررنا لإلغاء جزء من طلبك
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 16 Apr 2021 11:55:36 +0000

Hi Wael amir,  The customer has responded to the ticket.  Re: عذرًا، اضطررنا لإلغاء جزء من طلبك  Ticket comment <div dir="auto">Hi,</div>
<div dir="auto"><br></div>
<div dir="auto">Is there any option to replace the cancelled item by another one same price.</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 16 Apr 2021 at 11:19 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi El_zagzouk,</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for contacting us.<br><br>
</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We are sorry to inform you that the product (Mickey Mouse Applique Detail Cap with Hook and Loop Closure) has been canceled from order number (9651348917) due to its out of stock, so we have partially shipped your order, and the amount of the canceled product has been returned to your account on (<span style='white-space:pre-wrap;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">​</span>4/16/21 5:53 AM) and it takes 7 to 14 working days for the amount to appear in your account according to the procedures. Your bank.<br>The order will be delivered within the specified time, and in the event that you do not receive the order within the specified time, please contact us again in order to serve you fully.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br>The item may still be available at a local store near you, however we cannot check the local store availability.<br>Thanks for choosing to shop with us and apologies for the inconvenience this has caused.<br><br>Your friends,<br>The Support</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2408564