Subject: Ticket Assigned - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Apr 2021 05:18:38 +0000

Hi Wael amir,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Thanks for your response

Unfortunately I'm disappointed from the way you're treating your customer.

Please be informed that refunding through a voucher is not accepted the Refund should be back to my account as it's the original payment method & you don't have the right to force me to accept your way of refunding also I have received a text message from end that minsioning clearly that the Refund will be sent to my original payment method.

Waiting for Refund to my account.

Regards,

Mohammed Alsayed

Contact No.  36688648

This is the original message received from your end Centerpoint

Sorry, we had to cancel  order 7448101730 due to reasons beyond our control. Your refund will be sent to your original payment method. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2394405