Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 09 Apr 2021 11:10:09 +0000

Hi Wael amir,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div style="direction: ltr">Thanks for support , </div>
<div style="direction: ltr">Ref.no : ١٠٩٨١٥٢٦١٨٢٨</div>
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<div style="direction: ltr">Please cancel this transaction </div>
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<div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 9 Apr 2021, at 2:59 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi nassar,</div>
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<div dir="ltr">Thank you for contacting us.<br>
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Accept our full apologies for the inconvenience caused<br>
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Please note that your request  <span>9649298948</span> was not processed successfully. Due to failure of payment by the bank. You may have received a letter from the bank informing you that the payment has been approved successfully, but that there was a problem
 during the completion of the purchase process. In the event that your account has already been deducted and the amount has not been returned yet, please contact the bank and provide us with the deduction process number in order to serve you fully.<br>
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Thanks for your cooperation with us and we appreciate your understanding.<br>
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Do not hesitate to contact us if you have any other inquiries.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2374536