Subject: New Reply Received - Return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Apr 2021 08:44:10 +0000

Hi Wael amir,  The customer has responded to the ticket.  Return  Ticket comment <div dir="auto">Thank you for your email, but the problem is , in my Centrepoint account this delivery is still showing processing, and I already went to the Centrepoint outlet and they said my products delivery is not updated to there systems so they can not change the items </div>
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<div>On Mon, 5 Apr, 2021 at 10:53, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi  Momin,<br><br>Thank you for contacting us.<br>We apologize for the delay<br>Please note that an exchange service is not currently available for (Centrepoint) products. Products can be returned within 14 days through one of the following options:<br>1- You can call the customer support team at (tel: 800-MYCP (800-6927)) to book an appointment for receiving the product to be returned.<br>2- You can also book an appointment for receiving the product to be returned online by logging into your account and going to the order book, then click on the "9627971936 " from this page (<a href="https://www.centrepointstores.com/" rel="noreferrer" target="_blank" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>https://www.centrepointstores.com/</a>), and choose the products you want to return. .<br>3- You can visit the nearest branch (Centrepoint) and return the product to the branch.<br>Do not hesitate to contact us if you have any other inquiries.<br><br>Your friends<br>Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2350571