Subject: Re: Arabic Language Test - Malik Hamid
From: Elharith Elsiddig <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 17 Oct 2022 01:46:38 -0700 (MST)

Hi 

It appears he is able to speak Arabic well based on the shared response 

From: "Deeksha Dadu" <[email-masked]> 
To: "Elharith Elsiddig" <[email-masked]> 
Sent: Monday, October 17, 2022 2:13:43 PM 
Subject: Fw: Arabic Language Test - Malik Hamid 

can u please check his arabic 

From: Malik Hamid <[email-masked]> 
Sent: Saturday, October 15, 2022 8:57 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Arabic Language Test - Malik Hamid 

	
	
			Foreign Language Screening Test 
		
	Name 	Malik Hamid / (110017) 8700870771 / [email-masked] 
	Whats your first language 	Arabic 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi Customer, 

We are really sorry for the issue that you have faced with us 

As per our delivery representative updates when they tried to deliver the order yesterday on 14th of October, They found that the address is incorrect, Hence we request you to share the full correct address 

Please revert once you received the email 

Thank you, 
Customer care. 

مرحبا بك 

شكرا للتواصل معنا و اعطائنا الفرصه لخدمتك 

أود أعلامك بأن فريقنا قد حاول توصيل الطلب ولكن للأسف لم نستطع نسبة إلى أسباب خارجه عن سيطرتنا، يرجى العلم بأن العنوان خاطئ، 

الرجاء تزويدنا بالعنوان الصحيح لكي نقوم بتوصيل طلبك في أسرع وقت 

شكرا لكم 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear customer 

Thank you for sharing your feedback with us 

We are sorry for the issue that you have faced about the scratched TV unit 

We will tell our team to fix your TV unit 

Thank you, 
Customer Care 

مرحبا بك 

نأسف للمشكلة التي واجهتها بخصوص وحدة التلفزيون الذي به خدش 

سنخبر فريقنا بإصلاح وحدة التلفزيون الخاصة بك 

شكرا