Subject: Fwd: English Language Test - Shaikh Shahnawaz Alam
From: Aishwarya Jaiswal <[email-masked]>
To: Elharith Elsiddig <[email-masked]>
Date: Wed, 28 Sep 2022 23:31:11 -0700 (MST)

Hello Elharith, 

Can you please evaluate this ArabicTest? 

Thanks 
Regards 
Aishwarya 

From: "Shaikh Shahnawaz Alam" <[email-masked]> 
To: [email-masked], "Ashish Dabral" <[email-masked]>, [email-masked], "Deeksha Dadu" <[email-masked]>, "Aishwarya Jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, September 29, 2022 1:56:20 AM 
Subject: English Language Test - Shaikh Shahnawaz Alam 

	
	
			Foreign Language Screening Test 
		Name 	Shaikh Shahnawaz Alam / (91) 7275483011 / [email-masked] 
Whats your first language 	English 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi, 

I am extremely sorry for not getting delivered your product on time . I am continuously in touch with my team since you raised issue and I know that was the result of communication gap and address issue ,all will be resolved soon and U will receive the product .As you know our first priority is to give best services to our customers .I try my best to to resolve your issue at earliest priority. Your product will be delivered soon . Inconvenience faced by you is regretted badly. 

Regards 
Xyz 

مرحبا انا آسف جدا علي لعدم تسليم منتجك في الوقت 
المحدد كما انت تعلم ان الاولية الاولي لشركتنا 
هي تقديم افضل الخدمات لعملائنا ولكن للاسف بسبب بعض الاسباب لم تتمكن ان تحصل علي منتجك حتي بعد ما مضي اربعة عشر يوما انا اتصلت با القسم المتعلق وابذل جهدنا ان لحل 
. مشكلتنا بسرعة 

شكرا 
اب ج 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi , 

Your inconvenience is badly regretted . Our foremost priority is to provide satisfactory service to our customers . So don't worry your issue will be resolved soon as company's terms and condition and you will be satisfied with your product 

Regards 

XYZ 

مرحبا 
ازعاج مو سف بشدة ،اولو تينا القصوي تقديم افضل الخدمات كما سمعنا قد حصل منتجك بعض الخدوش ساقدم حلا لمشكلتك في اقرب وقت ولذا التمس منك لا تقلق نحن نر جح اعضاء نا اعمالنا 
ترجيحات كثيرا كما انتم اسباب ب الشركة و 
. تاسيسها 

شكرا لكم 
- ا-ب -ج