Subject: Re: Arabic Language Test - MD SHOAIB AKHTAR
From: Aishwarya Jaiswal <[email-masked]>
To: Elharith Elsiddig <[email-masked]>
Date: Wed, 28 Sep 2022 06:30:25 -0700 (MST)

Alright , Thank you for the feedback. 

Regards 

From: "Elharith Elsiddig" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Wednesday, September 28, 2022 5:52:16 PM 
Subject: Re: Arabic Language Test - MD SHOAIB AKHTAR 

Hi 

Those steps can be found on any website, so he should repeat the test . 

Regards 

From: "aishwarya jaiswal" <[email-masked]> 
To: "Elharith Elsiddig" <[email-masked]> 
Sent: Wednesday, September 28, 2022 1:45:34 PM 
Subject: Fwd: Arabic Language Test - MD SHOAIB AKHTAR 

Hello Elharith, 

Can you please evaluate this Arabic Tes? 

Thanks 
Regards 
Aishwarya 

From: "MD SHOAIB AKHTAR" <[email-masked]> 
To: [email-masked], "Ashish Dabral" <[email-masked]>, [email-masked], "Deeksha Dadu" <[email-masked]>, "Aishwarya Jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, September 27, 2022 6:28:35 PM 
Subject: Arabic Language Test - MD SHOAIB AKHTAR 

	
	
			Foreign Language Screening Test 
		Name 	MD SHOAIB AKHTAR / (500007) 7739661481 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	١.احترام وقتهم. 
٢.توفير معلومات واضحة لهم. 
٣.تحقيق فوائد محددة عند ٤.التعامل مع الدائرة الخاصة بك. 
٥.الشعور بأنك تقف بجانبهم. 
٦.تلقي المساعدة عند الحاجة لها. 
٧.التعامل معهم باعتبارهم منفردين. 
٨.التعامل مع صورتهم الذهنية الخاصة بأنفسهم. 
الشعور بالنجاح بعد التعامل معك. 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	١.تأكد من الفهم الجيد للسؤال أولًا ... 
٢.شارك خبراتك المهنية ... 
٣.قدم إجابات شافية ووافية ... 
٤.تعامل مع الأسئلة غير ملائمة باحترافية ... 
٥.الاستعانة بالأمثلة والقصص ... 
٦.تعامل بأسلوب احترافي ... 
أنهِ المحادثة بسلاسة ... 
٧.ابحث عن الأجوبة