Subject: Note Added - [#4643897] Need escalation late collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Aug 2022 10:22:26 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4643897    Subject:  Need escalation late collection   Requester: wazira ramadan    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">There is no record of the given AWB. Please assist to provide updated AWB. Thanks.
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Ahmad Alawneh &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, August 1, 2022 1:56 PM<br>
<b>To:</b> Akshay Berry &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Yanal Anz &lt;[email-masked]&gt;; Marniel Baul &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Sridhar Katta &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4643897] - Need escalation late collection</div>
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<a id="OWAAM1952A6D1E62242C8917896CC797C3585" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Marniel Baul</span></a> Pls book the collection and arrange it</div>
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<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, July 28, 2022 4:15 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ahmad Alawneh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yanal Anz &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sridhar Katta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4643897] - Need escalation late collection</div>
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<div class="MsoNormal">Hi <a id="OWAAMCC00296F911F429D80783D27DB751943" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ahmad Alawneh</span></a>
<a id="OWAAMF2510E73B4F94101BF7736754DEC87C7" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Yanal Anz</span></a>
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<div class="MsoNormal">Reminder for return collection.</div>
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<div class="MsoNormal">Order ID: 9577774872 / 9578574921</div>
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<div class="MsoNormal">Tracking ID: 47723716390 / 47723723353</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, July 24, 2022 10:22 AM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4643897] - Need escalation late collection</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
Kindly update us on the below, thank you for your help!<br>
Problem Statement:Late Collection<br>
Order Date : Jul 7, 2022 / Jul 15, 2022<br>
Order ID: 9577774872 / 9578574921<br>
Tracking ID: 47723716390 / 47723723353<br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on 7/16/22 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Abdulqader</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4643897:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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