Subject: Ticket Assigned - Conversation with abdulla buhammood
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jul 2022 04:28:43 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abdulla buhammood abdulla buhammood                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abdulla buhammood Bot:  Hi Abdulla Buhammood ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97338838713            09:31 AM, 24th Jul                   Mais                   Hi Abdulla I am Mais, Thank you for contacting us, How may I help you today           09:32 AM, 24th Jul                     abdulla buhammood                    Hi goos morning           09:32 AM, 24th Jul                     abdulla buhammood                    Im trying to order a couple shirts from max that are on sale but whenever i add more than 1 they price goes higher because of the buy 2 discount for the original price           09:33 AM, 24th Jul                     abdulla buhammood                    Is there a way to purchase them on the actual sale price instead           09:33 AM, 24th Jul                   Mais                   we are truly sorry for this issue           09:34 AM, 24th Jul                   Mais                   Please allow me a moment to check this for you.           09:36 AM, 24th Jul                     abdulla buhammood                    Take your time           09:36 AM, 24th Jul                   Mais                   still checking           09:38 AM, 24th Jul                     abdulla buhammood                    No worries           09:40 AM, 24th Jul                   Mais                   could you please share the items link to assist you further?           09:43 AM, 24th Jul                     abdulla buhammood                    Sure ill screen shot           09:43 AM, 24th Jul                     abdulla buhammood                             09:45 AM, 24th Jul                     abdulla buhammood                             09:45 AM, 24th Jul                     abdulla buhammood                    The sale price is 2.4 but when you order more than one the price goes back to the original and you get only .500 fils off instead           09:45 AM, 24th Jul                   Mais                   Please accept our apologies for the inconvenience caused to you.           09:47 AM, 24th Jul                   Mais                   please rest assured that we will assist you with this concern for sure           09:47 AM, 24th Jul                     abdulla buhammood                    Its fine           09:47 AM, 24th Jul                     abdulla buhammood                    Thanks alot           09:47 AM, 24th Jul                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             09:48 AM, 24th Jul                   Mais                   Is there any other query I can help you with?           09:48 AM, 24th Jul                     abdulla buhammood                    No just this           09:49 AM, 24th Jul                   Mais                   It was a pleasure to assist you. Please feel free to come back and chat with us if you have any queries in the future.  I am Mais and have a wonderful day!           09:49 AM, 24th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4648625