Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jul 2022 04:28:44 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery zainab                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  zainab Bot:  Hi Zainab ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7379403768 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97339836444            11:25 PM, 24th Jul                   Mazen                   Hi Zainab, th
 ank you for contacting us. This's Mazen We would be happy to help you.           11:25 PM, 24th Jul                   Mazen                   We request you to please allow us some time to check your details and back to you, stay with us           11:25 PM, 24th Jul                     zainab                    Ok           11:25 PM, 24th Jul                   Mazen                   Is this contact number is right  +97339836444?           11:26 PM, 24th Jul                     zainab                    Yes           11:26 PM, 24th Jul                   Mazen                   please accept our sincere apologies for this unexpected delay. Kindly note we'll do our best to deliver your order asap and will be contacting you by this number +97339836444           11:27 PM, 24th Jul                   Mazen                   we will be on touch with you and contact you on your email           11:28 PM, 24th Jul                     zainab                    Receiving emails and messages tel
 ling me my order out for delivery and letting me stayed home waiting for nothing is really upset           11:29 PM, 24th Jul                   Mazen                   We are truly sorry for the inconvenience caused to you.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           11:30 PM, 24th Jul                   Mazen                   Do you have any other inquiries that we can help with?           11:32 PM, 24th Jul                   Mazen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:34 PM, 24th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4651534