Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jul 2022 04:41:45 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello where is my order           05:17 PM, 23rd Jul                     User                    this is crazy           05:17 PM, 23rd Jul                   Ziena                   Hi Dear Customer, I'm Zina, how can I help you today?           05:17 PM, 23rd Jul                     User                    8178950777 send my my order           05:17 PM, 23rd Jul                     User                    where is it           05:17 PM, 23rd Jul                     User                    ?!!!!!!           05:18 PM, 23rd Jul                     User                    im going to complain to the ministry if I don’t get my order           05:18 PM, 23rd Jul                   Ziena                   Accept our apologies for the inconvenience caused.           05:21 PM, 23rd Jul                   Ziena                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:21 PM, 23rd Jul                   Ziena                   Thank you for allowing me the time to check. I appreciate your patience.           05:24 PM, 23rd Jul                     User                    Where is my order           05:26 PM, 23rd Jul                   Ziena                   We have been notified by the courier partner that two attempts have been done to deliver to you without any success.           05:26 PM, 23rd Jul                   Ziena                   Could you please provide us with an active alternative contact number and confirm to us the address information (house number - neighborhood - street - city) to serve you as it should.           05:26 PM, 23rd Jul                     User                    Lies           05:27 PM, 23rd Jul                     User                    my number is 94022254           05:27 PM, 23rd Jul                     User                    No body called me           05:27 PM, 23rd Jul                     User                    Funaitees block 4 street 41 house house 363           05:28 PM, 23rd Jul                     User                    My number works fine I don’t need another number           05:28 PM, 23rd Jul                     User                    I need my order the delivery is liar           05:28 PM, 23rd Jul                   Ziena                    We know that this is not the ideal experience for you while shopping with us, but we would like to inform you that necessary actions will be taken not to repeat this mistake.           05:31 PM, 23rd Jul                   Ziena                   Please note that we will do our best to deliver the order as soon as possible.           05:31 PM, 23rd Jul                   Ziena                   Is there anything I can help you with?           05:31 PM, 23rd Jul                     User                    You didn’t help me           05:32 PM, 23rd Jul                     User                    I said I need my order           05:32 PM, 23rd Jul                     User                    What did u do to make me get my order?!?!           05:32 PM, 23rd Jul                     User                    every time I chat here they same the same stuff           05:32 PM, 23rd Jul                     User                    oh we will make it right           05:32 PM, 23rd Jul                     User                    and I don’t get my order           05:32 PM, 23rd Jul                   Ziena                   we assure you that we will forward your issue yo the concerned team to do the best we can to get your order delivered as soon as possible           05:35 PM, 23rd Jul                   Ziena                   Is there anything I can help you with?           05:38 PM, 23rd Jul                   Ziena                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:41 PM, 23rd Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4647122