Subject: New Reply Received - Conversation with ashar maliyekkal
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 14 Jul 2022 11:08:51 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Conversation with ashar maliyekkal  Ticket comment <div dir="ltr">what is the status of the refund of SAR18.00</div>
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<div>On Sun, 10 Jul 2022 at 09:28, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Ashar,</div>
<div dir="ltr">​</div>
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<div dir="ltr">Thank you for reaching out to us.</div>
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<div dir="ltr">We apologize for the inconvenience that has happened.</div>
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<div dir="ltr">Regarding the order: 6146452403  Please note that the refund has been processed successfully from our side for the amount (SAR 18.00), however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<div dir="ltr">Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 14-28 days.</div>
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<div>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4454883