Subject: Ticket Assigned - Conversation with my name is nurfaida buddih
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 02 Apr 2022 15:28:49 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with my name is nurfaida buddih my name is nurfaida buddih                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  my name is nurfaida buddih Bot:  Hi My Name Is Nurfaida Buddih ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6133215662 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0590112916            07:06 PM, 02nd Apr                     my name is nurfaida buddih                    Hi           07:11 PM, 02nd Apr                   Elharith                   Hi Nurfaid,Thank you for contacting us. My name is Elharith,i will be happy to help you.           07:17 PM, 02nd Apr                   Elharith                   Hi, I'm not getting a response from you. Are we still connected?           07:20 PM, 02nd Apr                     my name is nurfaida buddih                    Yes           07:20 PM, 02nd Apr                     my name is nurfaida buddih                    I haven’t received my parcel sir           07:21 PM, 02nd Apr                   Elharith                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:21 PM, 02nd Apr                   Elharith                   We have checked and it appears that the following order number: (6133215662) was placed on (Mar 29, 2022). Please note the delivery time frame is 2-5 business days           07:23 PM, 02nd Apr                   Elharith                   The tracking number for your order is: (47500219491) and you can track it here: (https://www.aramex.com/)           07:23 PM, 02nd Apr                   Elharith                   Is there anything else may I assist you?           07:23 PM, 02nd Apr                   Elharith                   Hi, I'm not getting a response from you. Are we still connected?           07:25 PM, 02nd Apr                   Elharith                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:28 PM, 02nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4114608