Subject: New Reply Received - Bad experience online order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Jan 2022 05:41:48 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Bad experience online order  Ticket comment <div dir="ltr">Dear Centrepoint Team,<div>Kindly Refund my canceled order money ASAP  I mentioned below order number</div>
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<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>6367411449 </span><br>
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<div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><br></span></div>
<div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Thanks </span></div>
<div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Ameer </span></div>
<div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>0504897551</span></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Dec 25, 2021 at 6:22 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Ameer ,</div>
<div dir="ltr"><div dir="ltr">
<div dir="ltr">​</div>
<div dir="ltr">Thank you for reaching out to us.</div>
<div dir="rtl"><br></div>
<div dir="ltr">We apologize for the inconvenience that has happened.</div>
<div dir="rtl"><br></div>
<div dir="ltr">Regarding the order: 6367411449 Please note that the refund has been processed successfully from our side for the amount (SAR 112) and (SAR 16), however due to some concerns with the payment vendor, the refund has been rejected.</div>
<div dir="ltr">
<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 14-28 days from the date 03/12/2021.</div>
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<div>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3439113