Subject: Ticket Assigned - Conversation with jack
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Dec 2021 15:05:43 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jack jack                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jack Bot:  Hi Jack ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6377037019 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0560457944            07:00 PM, 29th Dec                   Elharith                   Hi Jack ,Tha
 nk you for contacting us. My name is Elharith,i will be happy to help you.           07:00 PM, 29th Dec                     jack                    i want update status for my order           07:01 PM, 29th Dec                     jack                    6377037019           07:01 PM, 29th Dec                   Elharith                   Did you collect your order ?           07:01 PM, 29th Dec                     jack                    not yet           07:02 PM, 29th Dec                     jack                    expected today but no update           07:02 PM, 29th Dec                   Elharith                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:02 PM, 29th Dec                   Elharith                   Please note the delivery time frame is 2-4 business days from the date of placing the order           07:03 PM, 29th Dec                   Elharith                   you can track your order using the trackin
 g number LM100595625           07:04 PM, 29th Dec                   Elharith                   using this link https://www.fodel.com/en/track-parcel.html           07:04 PM, 29th Dec                   Elharith                   Is there anything else may I assist you?           07:04 PM, 29th Dec                     jack                    the status was shipped and expected delivery todsy           07:04 PM, 29th Dec                     jack                    thank you           07:05 PM, 29th Dec                   Elharith                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:05 PM, 29th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3687308