Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 28 Dec 2021 19:03:04 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6376360387 Bot:    Your order status is : Returned    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:52 PM, 28th Dec                     hi                    K           10:52 PM, 28th Dec                   Elharith                   Hi ,Thank you for contacting us. My name is Elhari
 th,i will be happy to help you.           10:53 PM, 28th Dec                     hi                    Hi           10:53 PM, 28th Dec                     hi                    I got a msg saying that my order is returned Y           10:53 PM, 28th Dec                   Elharith                   Could you please share your order number so that I can assist you further?           10:54 PM, 28th Dec                     hi                    6376360387           10:54 PM, 28th Dec                     hi                    Plz re initiate to deliver the order ASAP           10:54 PM, 28th Dec                   Elharith                   We sincerely apologize for any inconvenience caused to you.           10:55 PM, 28th Dec                   Elharith                   The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.           10:55 PM, 28th Dec                     hi                    How come ?  With out 
 my knowledge           10:56 PM, 28th Dec                     hi                    Andbhow long will take for rtbe refund to credit           10:56 PM, 28th Dec                   Elharith                   The amount SAR 119 has been refunded Back to you Credit wallet           10:57 PM, 28th Dec                     hi                    But still           10:58 PM, 28th Dec                     hi                    No way to re order from your end ?           10:58 PM, 28th Dec                   Elharith                   You Can Place new order for the same items from the Webstire           10:59 PM, 28th Dec                   Elharith                   Is there anything else may I assist you?           11:01 PM, 28th Dec                   Elharith                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:02 PM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservic
 e.freshdesk.com/helpdesk/tickets/3682639