Subject: Ticket Assigned - Order #6374847288
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 28 Dec 2021 14:06:33 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order #6374847288 Dear Concern,
The subject said the order has been returned to your store on 2 different
days, ie 18th and 19th.
The Refund request initiated on 18th was credited to my account on 20th.
*The refund request initiated on 19th has not yet been received.*
I contacted the Bank & they said no refund request was received from the
merchant, hence contact merchant pls.
*If you still have to process this refund, kindly give this as shukran
points or credit voucher, which can be used later...*
*Awaiting your response.*

Regards,
*JASHBEER ALI*

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3680867