Subject: New Reply Received - Refund not received in my account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Dec 2021 12:22:39 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Refund not received in my account  Ticket comment <div dir="ltr"><div dir="ltr"><div dir="ltr">Dears,<div>Greetings!</div>
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<div>Kindly note that I received the first amount 206 SAR  (<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><b>130222036710</b>),</span>
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<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>For the second payment ( </span><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><b>6366161294 </b>) </span><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>could you please give me an update?</span>
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<div>On Tue, Dec 21, 2021 at 7:34 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Mohamed,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (SAR 206) on (09/11/2021) Under The Reference number RRN (130222036710) whcih you can use it to check with you Bnak. and for the order 6366161294 We have submitted manual refund to the bank and it is pending from bank's end. Please allow some time.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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<span style='font-weight:bold;color:rgb(192,0,0);font-size:13px;font-family:garamond,"new york",times,serif;background-color:transparent'>Thanks &amp; Regards,</span><br>
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<div dir="ltr" style="font-size:19px;padding:0px"><span style="font-weight:bold;font-style:italic;font-family:verdana,helvetica,sans-serif;color:rgb(0,0,127)"><span><span lang="EN-US" style="font-size:13px"></span></span><span style="font-size:13px"><span><span lang="EN-US">Eng. Mohammed Magdy</span></span></span></span></div>
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<span style='color:rgb(128,0,0);font-family:"bookman old style","new york",times,serif;font-size:13px'><span style="font-weight:bold"><span><span lang="EN-US">Systems Programming </span></span></span></span><span style='font-weight:bold;color:rgb(128,0,0);font-family:"bookman old style","new york",times,serif;font-size:13px;background-color:transparent'>Engineer</span>
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<div style="color:rgb(0,0,0);font-size:19px;font-family:Helvetica,sans-serif;background-color:transparent"><div dir="ltr" style="padding:0px"><span style="font-size:13px;font-weight:bold"><span lang="EN-US" style="color:rgb(33,33,67)"><br></span></span></div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3457487