Subject: Ticket Assigned - Conversation with hey
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Dec 2021 18:36:21 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hey hey                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hey Bot:  Hi Hey ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6376784263 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  /startOver Bot:  Please enter your number Customer:  0592390371            10:30 PM, 25th Dec      
              Elharith                   Hi ,Thank you for contacting us. My name is Elharith,i will be happy to help you.           10:31 PM, 25th Dec                     hey                    I want to cancel this order as I made it without using my account pls           10:31 PM, 25th Dec                     hey                    6376784263           10:31 PM, 25th Dec                     hey                    I made another one under my app account that I confirmed , but the one forwarded I would like to cancel pls           10:32 PM, 25th Dec                   Elharith                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:32 PM, 25th Dec                     hey                    Sure           10:33 PM, 25th Dec                   Elharith                   The order has been cancelled as per you request           10:33 PM, 25th Dec                   Elharith                   Is there anything else may I assis
 t you?           10:33 PM, 25th Dec                     hey                    Great job           10:33 PM, 25th Dec                     hey                    Yes I received the cancellation just a while ago           10:34 PM, 25th Dec                     hey                    No dear that's all           10:34 PM, 25th Dec                     hey                    Many thanks           10:34 PM, 25th Dec                     hey                    Have a great night           10:34 PM, 25th Dec                   Elharith                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:35 PM, 25th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3665697