Subject: New Reply Received - Complaint Number # 3634795 - Order# 6360553099 Returned but No Refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Dec 2021 18:16:31 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Complaint Number # 3634795 - Order# 6360553099 Returned but No Refund  Ticket comment <div dir="ltr">Dear Centrepoint Team,<div><br></div>
<div>Thank you for your response, But please be informed that today I checked my statement of the account and I could not see any transaction on the 22/11/2021 in my statement.</div>
<div>Attached is my Statement of Account for your reference.</div>
<div><br></div>
<div>I even gave the <span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>reference number RRN for the transaction is 129212188738 to the bank, After cross checking the bank authorities informed me that the amount is not available.</span>
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<div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><b>Please can you cross check from your end and let me know when i can receive the amount of SAR 66.80 in my account.</b></span></div>
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<div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Regards</span></div>
<div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Ibrahim Khaleel</span></div>
<div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>053-477-4853</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Dec 20, 2021 at 9:47 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Ibrahim ,</div>
<div dir="ltr">​</div>
<div dir="ltr">
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that we have processed the refund of amount (SAR 66.8) on (22/11/2021)  . The reference number RRN for the transction is 129212188738  kindly provide this number to your Bank for further assistance.</div>
<div><br></div>
<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043289780356'>SOA-20-Nov till 1-Dec.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3634921