Subject: Ticket Assigned - Conversation with raheela iftikhar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 30 Nov 2021 16:08:44 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with raheela iftikhar raheela iftikhar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  raheela iftikhar Bot:  Hi Raheela Iftikhar ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6369512227 Bot:    Your order status is : Returned    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  583006640            07:56 PM,
  30th Nov                     raheela iftikhar                    How long           07:56 PM, 30th Nov                   Elharith                   Hi Raheela,Thank you for contacting us. My name is Elharith,i will be happy to help you.           07:57 PM, 30th Nov                     raheela iftikhar                    Hi           07:57 PM, 30th Nov                     raheela iftikhar                    I wanted to ask u my order was returned due to a misunderstanding is there any possible chance i can get it           07:58 PM, 30th Nov                   Elharith                   We would like to inform you that The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.           07:58 PM, 30th Nov                   Elharith                   We thank you for your understanding and cooperation           07:59 PM, 30th Nov                     raheela iftikhar                    Can u pls send it back from the
  warehouse           07:59 PM, 30th Nov                   Elharith                   We can not send the order once it sent to the Warehouse           08:00 PM, 30th Nov                     raheela iftikhar                    Because now it is out of stock so i want the same order           08:00 PM, 30th Nov                     raheela iftikhar                    Pls can u try           08:00 PM, 30th Nov                     raheela iftikhar                    I want it           08:00 PM, 30th Nov                     raheela iftikhar                    ?           08:00 PM, 30th Nov                   Elharith                   We see that you are trying to purchase an item from our website which is not  available at the moment. In order to receive any future updates on this product, we would request you to fill in your email address in the Notify Me section.           08:01 PM, 30th Nov                     raheela iftikhar                    No i want the same order           08:0
 1 PM, 30th Nov                     raheela iftikhar                    Because when i ordered it was cheap but now it is expensive           08:02 PM, 30th Nov                     raheela iftikhar                    Pls try           08:02 PM, 30th Nov                   Elharith                   We can not send that order again We sincerely apologize for any inconvenience caused,           08:03 PM, 30th Nov                     raheela iftikhar                    Why           08:03 PM, 30th Nov                     raheela iftikhar                    Is it possible if we get it from the warehouse           08:04 PM, 30th Nov                   Elharith                   This is according to the store Policy           08:04 PM, 30th Nov                     raheela iftikhar                    I already told the guy who messaged me for the order that i am out of city still he send it to the warehouse           08:04 PM, 30th Nov                     raheela iftikhar                    W
 hy thats not fare           08:04 PM, 30th Nov                   Elharith                   I understand that . you can follow our website to check the offers and discount           08:05 PM, 30th Nov                   Elharith                   Is there anything else may I assist you?           08:06 PM, 30th Nov                   Elharith                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:08 PM, 30th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3503649