Subject: Ticket Assigned - Conversation with amnarauf
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 15 Nov 2021 12:22:15 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amnarauf amnarauf                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  amnarauf Bot:  Hi Amnarauf ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6364919824 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966593926620            04:11 PM, 15th Nov                   Elharith        
            Hi Amna,Thank you for contacting us. My name is Elharith,i will be happy to help you.           04:13 PM, 15th Nov                   Elharith                   Hi, I'm not getting a response from you. Are we still connected?           04:15 PM, 15th Nov                   Elharith                   Are we still connected?           04:19 PM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3372141