Subject: Ticket Assigned - Conversation with seerat
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 14 Nov 2021 14:48:30 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with seerat seerat                    Bot:  Hi again! Bot:  Please enter your name Customer:  seerat Bot:  Hi Seerat ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6365129206 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:41 PM, 14th Nov                     seerat                    Ok           06:42 PM, 14th Nov                   Elharith                   Hi Seerat,Thank you for contacting us. My n
 ame is Elharith,i will be happy to help you.           06:44 PM, 14th Nov                     seerat                    Hi           06:44 PM, 14th Nov                     seerat                    I want to know about my parcel           06:44 PM, 14th Nov                     seerat                    Its been 5 daya           06:45 PM, 14th Nov                     seerat                    Days*           06:45 PM, 14th Nov                     seerat                    I have ordered           06:45 PM, 14th Nov                     seerat                    Delivery date was 14 november           06:45 PM, 14th Nov                     seerat                    Can u please check it for me?           06:45 PM, 14th Nov                   Elharith                   We request you to please confirm if this is your correct contact number 0573237486           06:45 PM, 14th Nov                     seerat                    Yes           06:45 PM, 14th Nov                   Elharith     
               We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           06:46 PM, 14th Nov                     seerat                    This is my number           06:46 PM, 14th Nov                     seerat                    I ordered twice.  I recieved Second order yesterday           06:46 PM, 14th Nov                     seerat                    But still first order is not sent by ur team           06:47 PM, 14th Nov                     seerat                    Even i got second one           06:47 PM, 14th Nov                   Elharith                   We will check this with the courier partner and feed you back           06:47 PM, 14th Nov                     seerat                    I ordered some stuff to gift . Tomorrow is my friend kid's birthday           06:47 PM, 14th Nov                     seerat                    Ok. Waiting for ur feedback           06:47 PM, 14th Nov         
           Elharith                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:48 PM, 14th Nov                     seerat                    Thank u           06:48 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3366385