Subject: Ticket Assigned - Conversation with zaheera
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Nov 2021 10:52:35 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zaheera zaheera                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  zaheera Bot:  Hi Zaheera ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6366457177 Bot:    Your order status is : Pending    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0563795291            02:41 PM, 14th Nov                   Elharith             
       Hi Zaheera,Thank you for contacting us. My name is Elharith,i will be happy to help you.           02:43 PM, 14th Nov                   Elharith                   Hi, I'm not getting a response from you. Are we still connected?           02:46 PM, 14th Nov                     zaheera                    Hi           02:47 PM, 14th Nov                     zaheera                    I paid for order online and now I received msg saying tht it is canceled           02:47 PM, 14th Nov                   Elharith                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:48 PM, 14th Nov                   Elharith                   We have checked and it appears that the following order number: (6366457177) was not placed successfully.and a new order was placed successfully which is: (6366457308).           02:49 PM, 14th Nov                   Elharith                   Is there anything else may I assist you?           02:5
 0 PM, 14th Nov                   Elharith                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:52 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3364659