Subject: Ticket Assigned - Late shipping
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 14 Nov 2021 10:46:19 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late shipping fouz abdunnasir                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fouz abdunnasir Bot:  Hi Fouz Abdunnasir ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6365508155 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0542145298            02:39 PM, 14th Nov                   Elharith  
                  Hi Fouz,Thank you for contacting us. My name is Elharith,i will be happy to help you.           02:40 PM, 14th Nov                     fouz abdunnasir                    hi           02:40 PM, 14th Nov                     fouz abdunnasir                    i have an online order which was expected to be delivered today           02:41 PM, 14th Nov                     fouz abdunnasir                    6365508155           02:41 PM, 14th Nov                     fouz abdunnasir                    its click and collect           02:41 PM, 14th Nov                   Elharith                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:41 PM, 14th Nov                   Elharith                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           02:42 PM, 14th Nov                     fouz abdunnasir                    pls try to
  arrange as soon as possible as i m travelling outside this week.           02:43 PM, 14th Nov                   Elharith                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:45 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3364614