Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Nov 2021 09:45:58 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6365400238 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0539364534            01:37 PM, 14th Nov                     hi                    ok           0
 1:38 PM, 14th Nov                   Elharith                   Hi ,Thank you for contacting us. My name is Elharith,i will be happy to help you.           01:41 PM, 14th Nov                     hi                    want to cancel my item           01:42 PM, 14th Nov                   Elharith                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:42 PM, 14th Nov                     hi                    k           01:42 PM, 14th Nov                   Elharith                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           01:43 PM, 14th Nov                   Elharith                   Is there anything else may 
 I assist you?           01:44 PM, 14th Nov                     hi                    Thanks           01:44 PM, 14th Nov                     hi                    it is helpful           01:44 PM, 14th Nov                   Elharith                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:45 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3364253