Subject: Ticket Assigned - Conversation with zafar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Nov 2021 16:16:02 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zafar zafar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  zafar Bot:  Hi Zafar ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6364450286 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966505384790            08:03 PM, 09th Nov                   Elharith      
              Hi Zafar,Thank you for contacting us. My name is Elharith,i will be happy to help you.           08:05 PM, 09th Nov                   Elharith                   Hi, I'm not getting a response from you. Are we still connected?           08:07 PM, 09th Nov                     zafar                    Yes           08:09 PM, 09th Nov                     zafar                    I am inquiring about my shipment           08:09 PM, 09th Nov                     zafar                    R u der           08:10 PM, 09th Nov                   Elharith                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:10 PM, 09th Nov                     zafar                    Ok           08:10 PM, 09th Nov                   Elharith                   The Order is ready for collection LM748475425           08:11 PM, 09th Nov                   Elharith                   at Al Rahden Cleaners - FODEL  Near Al Nahdi Pharmacy, Al
  Muallifeen Street           08:11 PM, 09th Nov                     zafar                    It means I cam collect now ??           08:11 PM, 09th Nov                   Elharith                   Yes , Its ready           08:12 PM, 09th Nov                   Elharith                   Is there anything else may I assist you?           08:12 PM, 09th Nov                   Elharith                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:14 PM, 09th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3340140