Subject: Ticket Assigned - Conversation with merli john
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Nov 2021 18:54:14 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with merli  john merli  john                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  merli  john Bot:  Hi Merli  John ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0592859062            10:44 PM, 07th Nov                     merli  john                    Ok           10:44 PM, 07th Nov                   Elharith                   Hi Merli,Good evening Thank you for contacting us. My name is Elharith,i will be happy to help you.           10:47 PM, 07th Nov                   Elharith                   Hi, I'm not getting a response from you. Are we still connected?           10:51 PM, 07th Nov                   Elharith                   Are we still connected?           10:52 PM, 07th Nov                   Elharith                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:53 PM, 07th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3330288