Subject: Ticket Assigned - Conversation with mansour almaghrabi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 07 Nov 2021 17:45:58 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mansour almaghrabi mansour almaghrabi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi i have ordered on october 27 dint receive tell now,missing one item Bot:  Please enter your name Customer:  mansour almaghrabi Bot:  Hi Mansour Almaghrabi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6362160564 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter
  your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567721571            09:33 PM, 07th Nov                   Elharith                   Hi Mansour,Good evening Thank you for contacting us. My name is Elharith,i will be happy to help you.           09:36 PM, 07th Nov                   Elharith                   Your order ID is now ready for collection           09:38 PM, 07th Nov                   Elharith                   Is there anything else may I assist you?           09:39 PM, 07th Nov                     mansour almaghrabi                    My order is missing one item           09:41 PM, 07th Nov                   Elharith                   We would like to inform you that we have processed the refund of amount (SAR 59.00 ) on (07/11/2021) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days           09:43 PM, 07th Nov                   Elharith                   for the missi
 ng item in your order           09:43 PM, 07th Nov                   Elharith                   Is there anything else may I assist you?           09:44 PM, 07th Nov                     mansour almaghrabi                    No thanks           09:44 PM, 07th Nov                   Elharith                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:45 PM, 07th Nov                     mansour almaghrabi                    You too           09:45 PM, 07th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3329953