Subject: Ticket Assigned - Conversation with mohammad shams athar
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 07 Nov 2021 15:14:04 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammad shams athar mohammad shams athar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohammad shams athar Bot:  Hi Mohammad Shams Athar ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6363843145 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554687924       
      07:06 PM, 07th Nov                   Elharith                   Hi Mohammed,Good evening Thank you for contacting us. My name is Elharith,i will be happy to help you.           07:07 PM, 07th Nov                     mohammad shams athar                    Still my order is under process           07:07 PM, 07th Nov                     mohammad shams athar                    Please check and confirm when order is ready to collect           07:08 PM, 07th Nov                   Elharith                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:08 PM, 07th Nov                     mohammad shams athar                    Or delivery to my address?           07:08 PM, 07th Nov                   Elharith                   Your Order Id 6363843145 is ready for collection           07:09 PM, 07th Nov                     mohammad shams athar                    Yes           07:09 PM, 07th Nov                   Elharith         
           its Click and collect order           07:09 PM, 07th Nov                     mohammad shams athar                    Now i will go to collect???           07:09 PM, 07th Nov                     mohammad shams athar                    In the application why showing still under process?           07:10 PM, 07th Nov                   Elharith                   Yes . Its ready for collection           07:11 PM, 07th Nov                     mohammad shams athar                    Ok thanks           07:11 PM, 07th Nov                   Elharith                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:12 PM, 07th Nov                   Elharith                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:13 PM, 07th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3329130