Subject: Ticket Assigned - Conversation with roshan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 07 Nov 2021 15:05:07 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with roshan roshan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  roshan Bot:  Hi Roshan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6364149459 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0561253642            06:59 PM, 07th Nov                     roshan                    ok           07:00 PM, 07th Nov                   Elharith                   Hi Roshan,Good evening Thank you for contacting us. My name is Elharith,i will be happy to help you.           07:01 PM, 07th Nov                     roshan                    HI           07:01 PM, 07th Nov                     roshan                    i want to change the order status from pick up to home delivery           07:02 PM, 07th Nov                   Elharith                   We can not change the delivery status after placing it           07:02 PM, 07th Nov                     roshan                    can i change the collect center           07:03 PM, 07th Nov                   Elharith                   Even you can not change the collect center           07:03 PM, 07th Nov                     roshan                    ok           07:03 PM, 07th Nov                   Elharith                   Is there anything else may I assist you?           07:04 PM, 07th Nov                     roshan                    no thank you           07:04 PM, 07th Nov                   Elharith                   كان من دواعي سروري مساعدتكم.            07:04 PM, 07th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3329066