Subject: Ticket Assigned - Conversation with lulwah
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 01 Nov 2021 14:27:28 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with lulwah lulwah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  lulwah Bot:  Hi Lulwah ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6363061562 Bot:    Your order status is : Pending    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:21 PM, 01st Nov                     lulwah                    .           06:21 PM, 01st Nov                     lulwah                    .           06:23 PM, 01st 
 Nov                   Elharith                   Hi ,Good evening Thank you for contacting us. My name is Elharith,i will be happy to help you.           06:23 PM, 01st Nov                     lulwah                             06:24 PM, 01st Nov                   Elharith                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:24 PM, 01st Nov                     lulwah                    I received an email saying my order was not processed           06:24 PM, 01st Nov                     lulwah                    when I checked my bank account, the transaction has been completed           06:24 PM, 01st Nov                   Elharith                   We have checked and it appears that the following order number: (6363061562) was not placed successfully.  and a new order was placed successfully which is: (6363061569).           06:25 PM, 01st Nov                   Elharith                   Is there anything else may
  I assist you?           06:26 PM, 01st Nov                     lulwah                    ok           06:26 PM, 01st Nov                     lulwah                    thank u           06:26 PM, 01st Nov                     lulwah                    thank u           06:26 PM, 01st Nov                   Elharith                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:27 PM, 01st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3300315