Subject: New Reply Received - Conversation with فهد
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 13 Sep 2021 08:27:11 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Conversation with فهد  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/YuxUWDzDZ8IhFDpRi7B5Xw~~/AALN9wA~/RgRjID7bPVcDc3BjQgphOFsLP2H3w5haUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~" alt=""></div>
Dear Team,<br>
<br>
The customer of this shipment is no longer interested in having us pick up the package and therefore would like to cancel it. Please advise further instructions.<br>
<br>
Best regards,
<div><span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span></div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>13/9/2021 10:46 AM GMT+03:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3061651] - Conversation with فهد<br>
 
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<div dir="ltr">Hi Team,</div>

<div dir="ltr"> </div>

<div dir="ltr">Remainder,</div>

<div dir="ltr">
<br>
Problem Statement:Late Collection<br>
Order Date : Aug 27, 2021<br>
Order ID: 6344033103<br>
Tracking ID: SD002836776<br>
RMA ID: 1001304901<br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on8/29/21 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
<br>
Regards,</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Fri, 10 Sep at 1:53 PM <span class="separator">, Landmark Group &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement:Late Collection<br>
Order Date : Aug 27, 2021<br>
Order ID: 6344033103<br>
Tracking ID: SD002836776<br>
RMA ID: 1001304901<br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on8/29/21 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
<br>
Regards,</span></div>
</div>
<span class="separator"> </span>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/qV604aWgtEceFSRg33TE8A~~/AALN9wA~/RgRjID7bPlcDc3BjQgphOFsLP2H3w5haUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3061651