Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Sep 2021 19:00:55 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">
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<div dir="ltr"><span style="caret-color: rgb(225, 225, 225); display: inline !important">What is this nonsense it’s been more than 2 weeks and I still haven’t received my refund back, I have received the refund for only one watch and the for the other watch
 I haven’t received any refund yet , even I won’t get a reply ? When I gave both of the watches together I should receive both refunds together I’m really disappointed in your customer service. All I get is the same reply everyday that we are looking to solve
 your problem ?? Like seriously really disappointed. Check the parcel which I gave back and you gonna see both watches together and even in the app it’s written that the refund is 20 bd and I got only 10 bd where is my other refund????<img id="id-54CBA91E-905F-4084-9A8F-B582A9A71D6D" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1NDE2MTk5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tZontSSMkx_uw_F__hvSSqimug-R3_sdQlPnd-hqneE" alt="Image.jpeg" style="max-width: 100%"><img id="id-A5EDE76F-4532-4014-B425-F0C4BC492ABB" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1NDE2MjAwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.TkJv2dtyMnt6Dd-nQtS9Y0ZTQTbbwQYI0Z2XwJdHlxo" alt="Image.jpeg" style="max-width: 100%"><img id="id-B7376056-649E-4F70-AE3E-90C196FD8213" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1NDE2MjAwMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1An9PetOukIhlxfzPkBLGiuFqK9Wa8PM97GIoEz47tI" alt="Image.jpeg" style="max-width: 100%"></span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, August 31, 2021 11:46:42 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3016556] - Returns
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<div dir="ltr">Hi Nayyab ,<br>
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<div dir="ltr">Thank you for patience.<br>
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We apologize for the inconvenience caused to you.<br>
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We’re on it - and we’ll do our best to sort this out quickly. Please allow us some more time to work on this so we can assist you with this accordingly.<br>
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Feel free to get in touch if you need further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3016556